The purpose of this document is to provide the overview of what approaches RAMP has in place to protect the users and companies in RAMP, especially in regard to their collaboration with other companies within the platform. The document is not concerned with the technical aspects (e.g. technical means for data protection), but is about the processes implemented.

Specifically, in this first version of the user protection and trust-enhancing mechanisms the following
aspects are addressed:
• Transactions and collaboration between different organisations
• Ensuring the credibility of companies that are registered in the RAMP, in terms of uses being
authorized to manage these companies account and assuring their quality
• Tools that can be used for collaboration within RAMP
• Conflict resolution between companies